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Terms & Conditions

These terms and conditions apply to customers who access the thesnookerforumshop.co.uk website. Please read these terms and conditions carefully before viewing and/or ordering any products from this Website.

These are the terms and conditions of thesnookerforumshop.co.uk, the company that sells products to Customers on the Website. If you access this Website, and/or make an order for products from this website, you agree to be bound by these terms and conditions


thesnookerforumshop.co.uk's registered address is;

The Snooker Forum Shop

1202 Brighton Road

Coulsdon

  Greater London

CR5 2NF

Company Number: 12301128

For future reference, should print a copy of these terms and conditions. 

The Website is operated by thesnookerforumshop.co.uk

If you have any questions about the Website please go to "contact us" page

 To place an order with thesnookerforumshop.co.uk;

  1. Select the product(s) and quantity of products you wish to purchase from thesnookerforumshop.co.uk and add to shopping cart
  2. select the bag icon on the top tight of the page and select view cart.
  3. review your shopping cart and check correct quantity has been inputted.
  4. If applicable add coupon/discount code or gift certificate code.
  5. Select "checkout". this will direct you to the checkout page.
  6. Step one; Either register an account or select "guest checkout"
  7. Step two; Enter your personal details and address (For customers that have selected register an account a create user name and password section is added)
  8. Step three; Add delivery details, this is where the products will be delivered to.
  9. Step four; flat UK shipping rate is free. Add comments about the order in the box below.
  10. Step 5; select payment method and pay for the order.
  11. Step six; confirm order. Once order is confirmed, It will be sent off to thesnookerforum.co.uk to be accepted and fufilled.

By placing an order through the thesnookerforumshop.co.uk, you warrant that you are legally capable of entering into binding contracts.

Once you have placed your order you will receive an automated acknowledgement. This does not mean that your order has been accepted. All orders are subject to acceptance by thesnookerforumshop.co.uk. once thesnookerforumshop.co.uk has accepted your order, You will receive an email confirming that thesnookerforumshop.co.uk has accepted your order and your order will be processed and be ready for dispatch and delivery by thesnookerforumshop.co.uk to our nominated courier(s).

Please note In order to keep our product prices down we may ship from different warehouses, therefore you may receive your order in separate packages. However we will try out best to ship from one location. Larger orders may also be sent in separate packages due to size and weight.

Once thesnookerforumshop.co.uk accepts your order, a contract to purchase the products from thesnookerforumshop.co.uk takes effect between you and thesnookerforumshop.co.uk. The contract to sell products to you is only associated to the products listed in the confirmation email.

You will not be charged before your order has been accepted, processed and and become ready for delivery. However, upon receipt of your order, thesnookerforumshop.co.uk will create an authorisation. This will be presented on your bank statement as a reservation of funds which allocates the money to your order but this will not be realised until your order has been accepted and processed in any of thesnookerforumshop.co.uk's warehouses. In the unlikely event of us not being able to complete and accept your order we will request that your bank cancels the authorisation. If the authorisation is still present after a few days, please contact your bank and request that they act upon our payment cancellation.

A description of the main characteristics of the products can be found on the product pages of the thesnookerforumshop.co.uk, below the title and image(s). Product prices on thesnookerforumshop.co.uk appear on the product pages and include all applicable taxes and the basket shows the breakdown of the applicable taxes.

Offers, discounts and prices may only be available for a limited period of time. All prices and offers are subject to availability and at our discretion, may be amended or withdrawn at any time. Advertised special discount codes will run for a limited period of time, which will state date and time of expiry. once expiry date has passed, the discount will no longer be available. When available, discount codes will be provided through www.thesnookerforum.co.uk/board/ for members of https://www.thesnookerforum.co.uk/board/ only. Signing up to www.thesnookerforum.co.uk/board/ is free and personal information is not shared between https://www.thesnookerforum.co.uk/board/ and thesnookerforumshop.co.uk. 


thesnookerforumshop.co.uk is under no obligation to sell incorrectly priced goods to you at the incorrect price.

Some offers or discount codes may detail a maximum and minimum quantity per customer, which will show on the offer.

Any personal information provided to us will be processed in accordance with our privacy policy 

You may pay by VISA, VISA Debit, P24, Mastercard, Maestro, American Express (AMEX), Apple Pay, VISA Electron, PayPal, SOFORT, iDEAL, Bancontact and Giropay. For credit card users Please make sure that you provide the card holder's name as it is shown on the card, and the billing address corresponds as it appears on the card statement. Payment will be taken in GB pounds (£), and if applicable, your card will be charged according to the exchange rate at that time.

 Charges are collected by thesnookerforumshop.co.uk during the checkout procedure.

 Card fraud is illegal and perpetrators will be prosecuted.

We pride ourselves on providing free shipping to all UK customers. For shipping outside of the UK, Shipping costs and times vary from product to product. for international delivery please enquire using the contact us page. 

If you order goods from our site for delivery outside the UK, they may be subject to import duties and taxes which will be imposed when the order reaches the delivery country, local office or address. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order.

In order to keep our product prices down we may ship from different warehouses, however we will try our best to ship from one. larger orders may be sent in several packages.

 Orders are usually dispatched on a next day service but can take longer for larger orders. please allow 1 to 2 business days before the item is shipped, however we will aim to ship all products within 1 to 2 Business days if we have the product(s) in stock. delivery times may vary for international orders, A estimated delivery time will be provided with the international delivery price quote.

 Most couriers are not equipped to handle large or heavy items as they either only use one man to deliver or have no moving equipment, and therefore the Products are at risk of being damaged. Larger orders may take longer to arrive so that the risk of damage is reduced.

Orders for parts of the UK outside of the UK mainland and in rural areas may take longer to deliver to account for location.

We are not liable for late deliveries, and cannot offer any compensation where time has been taken off work to take deliveries. we will however work to make sure that your order is sent to you as quickly as possible. 

If you wist to return a product, You have fourteen days to change your mind starting from the day after you receive your order. If you have multiple products sent to you in seepage packages, Those fourteen days commence when the last product arrives. You will then have an additional fourteen days to return the products to the return address.

Any product ordered through thesnookerforumshop.co.uk can be cancelled within the fourteen day period except from; Personalised products, Bespoke products, Products which expire or deteriorate rapidly, Any products sealed for hygiene or health protection, If the sealed product has had its seal broken, Products that have been inseparably mixed after being delivered, Made to measure products and perishable products. If the product has arrived damaged or is faulty then they may be returned.

Where you have failed to take reasonable care of the goods, We reserve the right to refuse a refund and return the goods to you at your own cost.

You can cancel by using the "returns" page which is accessible through the information section at the bottom of the home website page.

You need to give thesnookerforumshop.co.uk a clear statement that you would like to cancel which includes your address, Name, Details for the order that you would like to cancel and your contact information (email telephone and number), 


You must return your items by post to;

The Snooker Forum Shop

1202 Brighton Road

Coulsdon

  Greater London

CR5 2NF


This is required to be completed no later than fourteen days after the day on which you informed thesnookerforumshop.co.uk that you would like to cancel your order. All returns sent to us are at your own risk thesnookerforumshop.co.uk recommends that you return your items using registered/tracked post.

You must pay for any return delivery costs unless the product(s) sent to you are defective or the wrong product has been sent to you. the returned products need to be sent in their original packaging as it Is part of the product.

thesnookerforumshop.co.uk will refund you in full for any items you return within the specified time period, but will deduct from any reimbursement an amount equal to any diminishment in value of the products and as a result of you handling the items beyond what is necessary to establish the nature, characteristics and functioning of the products.

thesnookerforumshop.co.uk will refund you using the same payment method originally used by you to make the payment (unless  agreed otherwise). You will be refunded no later than 14 days after the day thesnookerforumshop.co.uk receives the items you are returning back from you.


Personalised products are non-returnable, unless they are defective. Some products are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.

You have a legal obligation to take reasonable care of the items while they are in your possession. If you fail to comply with this obligation, thesnookerforumshop.co.uk may have a right of action against you for compensation. This applies to all items that are returned.

Once thesnookerforumshop.co.uk has issued a refund, you will receive a confirmation email which will show the total amount refunded and the product(s) thesnookerforumshop.co.uk have received. If a refund or reimbursement is payable to you, thesnookerforumshop.co.uk will transfer the money using the same payment method originally used by you to pay for your products. If thesnookerforumshop.co.uk cannot refund using the original payment then a cheque will be sent to the address on the original order.

thesnookerforumshop.co.uk will process all returned products as quickly as possible and you should receive confirmation of this around 7-14 days after the product(s) have been returned to thesnookerforumshop.co.uk's registered address. 

In the unlikely event that you receive a defective product, you have 30 days to contact thesnookerforumshop.co.uk and return the defective product, thesnookerforumshop.co.uk will be able to offer a refund or a replacement.

 For perishable goods that would not be expected to last for 30 days, the period will only last as long as such perishable goods would reasonably be expected to last.

 If more than 30 days have passed after you have received the products, you may claim for a replacement of the defective item, however not for a refund. If a replacement cannot be provided within a reasonable period of time, then a refund may be provided after the defective product has been returned.


If you believe that you have received a defective item, please return the items back to thesnookerforumshop.co.uk's return address including details where possible of: Your Order Number, Product Code/Product Name, Details of the fault, Whether you would prefer a refund or a replacement

thesnookerforumshop.co.uk will contact you by email within a reasonable period of time after the returned product has been examined.

thesnookerforumshop.co.uk will process any refund due to you as soon as possible and, in any case within fourteen days after the day thesnookerforumshop.co.uk confirms via e-mail that you are entitled to a refund for the defective product(s). The refund will be made to the same payment method originally used by you to make the payment (unless agreed otherwise).

thesnookerforumshop.co.uk will bear the reasonable postage costs of returning the items up to the cost of the standard delivery charge this applies to defective products only.

If you have a query about returning goods, please go to the "contact us" page 

If https://thesnookerforumshop.co.uk fails to comply with these terms and conditions, https://thesnookerforumshop.co.uk shall only be liable to you for the purchase price of the goods and any proven losses that you suffer as a result of https://thesnookerforumshop.co.uk failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.

https://thesnookerforumshop.co.uk will not be liable for losses that result from its failure to comply with these terms and conditions that fall into the following categories: loss of income or revenue, loss of business, loss of profits, loss of anticipated savings, loss of data or waste of management or office time.

Nothing in these terms and conditions is intended to exclude or limit thesnookerforumshop.co.uk for:

 Death or personal injury caused by thesnookerforumshop.co.uk negligence; fraud or fraudulent misrepresentation; any breach of the obligations implied by section 12 of the Sale of Goods Act 1979; defective products under the Consumer Protection Act 1987; any other matter for which it would be illegal for thesnookerforumshop.co.uk to exclude or attempt to exclude its liability.

thesnookerforumshop.co.uk will have industry standard anti virus software, thesnookerforumshop.co.uk cannot guarantee that it will be free from any computer viruses or any computer program that is malicious or impairing.

Nothing in these terms and conditions is intended to affect your statutory rights.


thesnookerforumshop.co.uk will not be responsible or liable for any delay in performance or failure to perform any of its obligations caused by any events which are outside of thesnookerforumshop.co.uk's control. This is A Force Majeure Event which includes any incident, event, accident, omission, act or non-happening which is beyond the reasonable control of thesnookerforumshop.co.uk

 A Force Majeure Event includes (without limitation);

Invasion, Declared or non declared war including preparations for war and threat of war, Riot, Fire, Explosion, Threat of terrorist attack or Terrorist attack, Earthquake, Storm, Flood, Impossibility to use aircrafts, Railways, Shipping, Motor transport and other Private and Public transport, Natural disaster, Epidemic, Subsidence, Impossibility to use Private or Public Telecommunications, The restrictions, Decrees, Acts, Legislation or Regulations on any Government, Civil commotion, Strikes, Lock outs and any other Industrial action.

In A Force Majeure Event the performance of thesnookerforumshop.co.uk is to be suspended for the duration of the Force Majeure Event, and thesnookerforumshop.co.uk will have additional time for its performance for the duration of that period. thesnookerforumshop.co.uk will work to find a solution in order to bring the Force Majeure Event to a close or attempt to continue its obligations to you during the Force Majeure Event.


By law applicable communications that thesnookerforumshop.co.uk sends to you must be in writing. By having access to this website you accept that communication with  thesnookerforumshop.co.uk will primarily be electronic by notices posted through the website and E-mail. By having access to this website you agree to the electronic communication methods and acknowledge the all notices, contracts, information and other communications that thesnookerforumshop.co.uk provides to you electronically comply with any of the legal requirements that such communications must be provided be in writing. This does not affect your statutory rights.

Unless otherwise specified the intellectual property rights in the contents of all the pages in this website, are owned or licensed to thesnookerforumshop.co.uk or are used with permission from the owner.

The contents of this website may not be modified, copied, reproduced, downloaded or utilised in an other way without the written consent of  thesnookerforumshop.co.uk

thesnookerforumshop.co.uk finds all feedback to be very important and will deal with any issues or complaints as quickly as possible. For complaints relating to your orders placed through thesnookerforumshop.co.uk please go to the "contact us" page. This will  assist thesnookerforumshop.co.uk in dealing with your complaint as soon as possible, please detail all aspects of the complaint, your order number and your contact details.


From time to time thesnookerforumshop.co.uk reserves the right to amend and revise these terms and conditions, you will be subject to the tearms and conditions which were present at the time of which your order was made. This excludes any change to these terms and conditions required by governmental authority or by law. Any changes required by law or governmental authority will apply to previously made orders through thesnookerforumshop.co.uk. If an order has been placed  trough thesnookerforumshop.co.uk, thesnookerforumshop.co.uk will notify you about the changes in its terms and conditions before your order has been accepted. thesnookerforumshop.co.uk has the right to assume that you have accepted this change to the terms and conditions unless you notify thesnookerforumshop.co.uk within seven days of receipt by you of the products.

Physical activities can be hazardous and dangerous. For the interest of you and others, you should ensure you are properly trained and equipped and certain equipment requires skill, you should also make sure that you are trained in the techniques you will need to employ for the activity that you have chosen. thesnookerforumshop.co.uk recommends that you take the advice of a suitably qualified person before buying any equipment. Once purchased, the manufacturers instructions must be read and followed before using the equipment.  thesnookerforumshop.co.uk also recommends all such equipment is inspected prior to use and well maintained. selected products on  thesnookerforumshop.co.uk may require professional installation. Where this is applicable, It will be written on the product's description. We cannot accept responsibility for any products damaged or broken during the instillation process unless the product was already damaged upon receipt or faulty.  Nothing in this notice affects your statutory rights.

These terms and conditions shall be subject to English law.

The courts of England and Wales shall have exclusive jurisdiction over all claims or disputes (whether contractual or non-contractual) arising in relation to, out of or in connection with these terms and conditions including orders for goods.